Therefore, if you have other apps installed that are using the Apple IR Receiver at the time you launch Remote Buddy 2, it can not get access and can't receive or react to your button presses. The Apple IR Receiver can only be used by one third-party app at a time. Check for other software using the IR Receiver If other software is using the Apple IR Receiver at the time you open System Preferences (see step 3), the options may also not appear.ģ. If these options are not shown, please verify your Mac actually has an Apple IR Receiver (see step 1) and that Remote Buddy 2 was not running when you launched System Preferences. Second, if there is an Unpair button, please press it to remove the filtering for a particular Apple Remote ID. If it is turned on (which is the default setting for a couple of macOS releases now), please turn it off. To check if that's the case, quit Remote Buddy 2 if it is running, then open System Preferences, select Security, open the lock in the lower left and then click on Advanced… in the lower right corner.įirst, check that Disable remote control infrared receiver is turned off. Check that your IR Receiver is not disabled or pairedīutton pressed from your Apple Remote will be ignored by macOS and not be made available to Remote Buddy 2 if the IR Receiver is disabled or has been paired to a different remote ID than your Apple Remote sends. Please see Apple's support site for instructions for your Mac model.Ģ. If you're sure that your Mac does include an IR Receiver but it does not show up in System-Profiler.app, resetting the SMC and NVRAM may fix the problem. In that case, you can get a Flirc USB receiver to use your Apple Remote with Remote Buddy 2. If there is no such device, either your Mac does not have an IR Receiver - or it is not recognized on the internal USB connection.Īpple removed the last Mac with IR Receiver from their line-up in 2018, so if your Mac was built after that, chances are it does not have a built-in IR Receiver. If there is such a device, proceed to the next step. Please open System-Profiler.app (in /Applications/Utilities), select USB on the left and look for a device called IR Receiver. Check that your Mac has an IR Receiver - and that it is recognized It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.If you press a button on your Apple Remote and Remote Buddy 2 does not respond, please go through the following list to find the issue:ġ. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It's located elsewhere and can also only be solved there.Īlthough our products can't cause any such issues, we're regularly contacted about such issues and asked for help. Instead, the cause of the issue exists independently of Remote Buddy. Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.Īs long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. Using the same button you obtain a toggle one. Except Esc and F that you need to map to the same button, Esc on NetFlixSafari to go out of full screen and "F" in SafariNetflix to go into fullscreen. Map all buttons exactly for both behaviors. NOTE: you require 2 behaviors due to when Netflix enter in fullscreen mode Remote Buddy, do not recognize Safari as active.ĥ. Compile SafariNetflix group with Bundle Identifier to: Compile NetFlixSafari group with Bundle Identifier to: Ĥ. The actions are identical in both behavior.ģ. Create 2 sets of actions for Netflix in window mode and fullscreen mode. Hi, this behavior works fine with Netflix (silverlight plugin for safari)ġ.
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